Refund policy
14-Day Return Window
Penthouse Storage Solutions, Inc. offers a 14-day return window starting from the date you receive your ARackAbove or ABikeAbove.
Returns are accepted only if:
- The item is defective
- The item was damaged during shipping
- The incorrect item was received
If you have any concerns about placement or fitment, contact us prior to ordering — we will confirm whether ARackAbove will work in your garage or space.
Return Eligibility Requirements
To be eligible for a return:
- You must provide proof of purchase
- The item must be unused, unassembled, and in its original packaging
- You must email clear photos of the item along with a brief explanation of the issue
Photos and explanations can be sent to: admin@arackabove.com
